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Extensions

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Facebook Comments Inserter

Frequently Asked Questions

Questions


Answers

Where do I find my Facebook User ID to moderate the comments?

This free tool allows you to get your Facebook ID on this page.

Note that the moderation options may take a while in appearing due to a Facebook cache. We recommend you to force the "clear cache" action by entering your page URL at http://developers.facebook.com/tools/lint/.

I'm not getting the notifications emails, what should I check?

Important note: If you are logged in as administrator/moderator, you won't receive notifications about the comments that you post or delete. In this case to test the notifications you should log out and log in back with another user account without moderation privileges).

First check if your web server supports the script that you selected to send the notifications (ASP or PHP scripts).

If you are sure that your server supports the selected script and you aren't receiving the email then probably your web server requires some custom configuration settings to send the emails using scripts, in this case contact your hosting provider or their knowledge base to know the required configuration and then apply that configuration into the first lines of the files "notification.asp" or "notification.php" depending of the selected script.

Those files contains some comments that will guide you through the configuration.

How can I add multiple moderators for the comments?

While inserting the Facebook Comments Widget in Dreamweaver, enter the Facebook Users ID of each administrator separated by comma without spaces.

Where can I get the Adobe Extension Manager?

You can download the Adobe Extension Manager from the following page:

http://www.adobe.com/exchange/em_download/

About getting the download link after the purchase.

If you purchased the product using Google Checkout, the instructions for accessing your purchase will appear in a yellow box at the top of your Order Receipt page (into your Google Checkout account):



After accessing that link you will get a copy of the product and a copy of the download link will be sent to your email address. Please be sure to check your spam/bulk mail folder if you don't see the email into your inbox.

Setting writing permissions to a folder.

On Linux/Unix based webservers, FTP programs ("clients") allows setting permissions for files and directories on your remote host. This function is often called chmod or set permissions in the program menu.

Writing permissions is similar to "777" permissions or "rwx-rwx-rwx" permissions. You may see some of these representation in your FTP program.

On Windows based webservers the permissions should be set through the webhosting control panel.