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Advanced Form to Email ASP

Frequently Asked Questions

Questions


Answers

There is a restriction for the upload size?

The product doesn't apply restrictions for the upload size, however note that most hosting services limit the upload size to about 2Mb.

If you want to restrict the upload size you can add this line to the processing ASP script:

If Request.TotalBytes > 1000000 Then Response.Redirect "rejected.html"

Note: 1000000 means about 1Mb. You must create the page "rejected.html" to let the user know that the submission wasn't accepted.

I'm not receiving any mail.

Follow these steps:

  1. Check your bulk mail / spam folder, probably the email has been identified as spam.
  2. Check the mailing method allowed by your hosting service and apply it in the "Server Configuration" area (from the Dreamweaver insertion dialog).
  3. Try with a different destination email address to be sure that the destination mail server isn't rejecting the email.

Which ASP mail components are supported?

We support CDOSYS, CDONTS, JMail, ASPMail and ASP Email. This covers all the standard and popular ASP mail components.

I'm receiving the emails, but not the attachments. Why?

Please add the enctype="multipart/form-data" and method="post" attribute for uploads

<form action="/HDWForm2Mail/Form2Mail.asp" method="post" enctype="multipart/form-data">

These attributes are required for forms containing "file" fields.

Where can I get the Adobe Extension Manager?

You can download the Adobe Extension Manager from the following page:

http://www.adobe.com/exchange/em_download/

About getting the download link after the purchase.

If you purchased the product using Google Checkout, the instructions for accessing your purchase will appear in a yellow box at the top of your Order Receipt page (into your Google Checkout account):



After accessing that link you will get a copy of the product and a copy of the download link will be sent to your email address. Please be sure to check your spam/bulk mail folder if you don't see the email into your inbox.

Setting writing permissions to a folder.

On Linux/Unix based webservers, FTP programs ("clients") allows setting permissions for files and directories on your remote host. This function is often called chmod or set permissions in the program menu.

Writing permissions is similar to "777" permissions or "rwx-rwx-rwx" permissions. You may see some of these representation in your FTP program.

On Windows based webservers the permissions should be set through the webhosting control panel.